Back-Office Operations for U.S. OTR Carriers

The back
office your
fleet runs on.

Load booking, rate negotiation, compliance — the back-office work that never stops. Running under your trucks so you can run a tight, profitable operation without carrying the back-office overhead yourself.

Load Booking
Rate Negotiation
FMCSA Compliance
HOS & ELD
Lean Before Fast
Your Authority. Your Trucks. Your Call.
We Adapt to How You Run
Operational in Days
Load Booking
Rate Negotiation
FMCSA Compliance
HOS & ELD
Lean Before Fast
Your Authority. Your Trucks. Your Call.
We Adapt to How You Run
Operational in Days
Load Booking
Rate Negotiation
FMCSA Compliance
HOS & ELD
Lean Before Fast
Your Authority. Your Trucks. Your Call.
We Adapt to How You Run
Operational in Days
The Reality

This industry
doesn't forgive
weak structure.

Adding trucks without adding systems doesn't build a fleet — it builds a liability. Every load you can't track, every hours-of-service gap, every broker relationship you haven't locked in — it compounds quietly. Then all at once.

Running more miles doesn't mean you're ahead. Eight trucks running clean and profitable beats twenty held together by luck and late nights. Revenue on the load confirmation means nothing if the cost of getting there eats what's left.

The carriers who make it through the rough years aren't always the biggest. They're the ones who had something solid running behind their trucks — before they needed it.

12–18%
Annual carrier exit rate — FMCSA
Between 60,000 and 90,000 carriers shut down every year. Not in a bad year. Every year. That's not a crisis — that's the baseline.
2–4%
Exit from regulatory violations
Only 2 to 4 percent go dark from violations. The rest lose control of the business side — not the truck side.
Scale without
systems kills
carriers.

At 5 trucks, running your own back office is survivable. At 10, it's a warning sign. At 15 it breaks — and it takes the whole operation down with it. Every truck you add without systems behind it is a risk multiplier, not a win.

Your authority.
Your trucks.
Your call.

Supernova runs your back office. That's the whole job. Your MC number, your broker relationships, your loads — nothing moves without your say. We execute. You own it. Step in anytime — we answer to you, not the other way around.

Slower.
Stable.
Profitable.

Whether you run 5 trucks or 25, the job is the same: keep the operation tight, keep the numbers clean, and make sure the back office holds when you decide to add a truck. Adding capacity is always your call. Our job is to make sure the infrastructure is ready when you do.

What We Are

Your operator.
Your baseline.
Your infrastructure.

Not a software subscription. Not a dispatcher you hire and lose. The operational layer that runs under your fleet — load booking, rate negotiation, compliance, billing — built to hold and built to run without you having to manage it.

01 — Live
Load Booking & Ops

Round-the-clock coverage on every load — booking, calls, rate negotiation, exception handling. When a broker goes dark at 11pm, someone at Supernova picks it up.

02 — Live
Rate Desk

Supernova pools capacity across every carrier it manages. That combined volume builds real broker relationships — and gets your trucks rates and lanes that a 10-truck operation can't negotiate alone.

03 — Live
Compliance & ELD

HOS monitoring, FMCSA compliance, ELD support — handled daily, built into how we run. One out-of-service order costs more than months of clean logs to undo.

We Adapt to YouYour preferred lanes, your drivers, your rhythm. We learn how you run and build around it. You don't change for us.

Full TransparencyEvery load booked, every decision made — you see it. Nothing moves without you knowing. We operate, you govern.

Ready When You AreIf you decide to add a truck, the back office is already sized for it. No scramble. No re-onboarding. The infrastructure runs the same at 6 trucks as it does at 20.

Why Different

Not just
back-office.
Not just tech.
Both.

Most services give you one piece. A back-office outfit with no proprietary tooling. Software that tries to automate what needs human judgment on a live load at 10pm. Supernova runs both — an experienced ops team on your freight, backed by tools we built and use ourselves. That combination doesn't exist anywhere else in this space.

What MattersSupernova
Human ops team, 24/7
Always
Proprietary dispatch tooling
Yes — Superload
Adapts to your operation
Built around you
Lean-first philosophy
Stable > fast
You own your authority
Always yours
Talk to the founders
Directly
How It Works

We take over
clean. You stay
in control.

From the first conversation to weekly reporting, every step is structured so there are no handoff surprises and no gaps in coverage. We learn your operation before we run it — and we keep you informed on everything we do.

01
Operations Intake
We map how you run today
Before we touch anything, we learn your operation as it stands. That means understanding your load mix, your active lanes, how loads are currently being sourced, and what your rate structure looks like. We're not here to replace what's working — we're here to take the parts that need to run better and run them right.
Current lane coverage and preferred corridors
Broker relationships you already have — we continue and protect them
Rate history and targets per lane
Any operational gaps you're aware of — and some you might not be
02
Driver & Asset Profiling
We meet your drivers and profile every asset
Whether you run company drivers or owner-operators, we build a profile on each one — availability patterns, preferred lanes, communication style, current commitments. The goal is zero disruption. Your drivers don't have to change how they work. We build around them.
Individual driver profiles — equipment type, availability, HOS patterns
Owner-operator agreements reviewed and mapped
Existing broker and shipper relationships transferred over with continuity
As we see patterns over time, we bring you recommendations — you decide what changes
03
For New Authorities
Skip if already operating
New authority setup — from zero to first load
If you're a new MC, we can support the full setup process — not just operations. This means getting you structured before your trucks hit the road, so you're not building the back office while also trying to generate revenue.
MC and DOT authority setup guidance
Factoring partner selection and onboarding — so you get paid on time from day one
Initial lane and broker strategy for first 60–90 days
Load board access setup and rate benchmarks for your lanes
ELD and compliance infrastructure in place before first dispatch
04
Live Operations
We run the back office. You run the fleet.
Once your operation is mapped and your drivers are profiled, we take over. Load booking, rate negotiation, broker communication, HOS monitoring, compliance, invoicing, billing, and accounting — all running under your trucks, every day. You focus on your drivers and your equipment. The rest is ours.
Loads sourced, negotiated, and booked on your behalf — every truck, every lane
Broker communication handled start to finish — from rate confirmation to delivery
Invoicing, billing, and collections — so your cash flow doesn't depend on you chasing it
Compliance monitored daily — HOS gaps and FMCSA issues flagged before they become problems
You step in whenever you want. We adjust immediately, no friction.
05
Reporting & Success Plan
You always know what's running and how
Every carrier gets a structured reporting cadence and a living customer success plan — so the operation is never a black box. You see every load, every rate, every exception. And as we learn your operation, we bring recommendations forward. You decide what to act on. We track what we agreed to.
Weekly ops report — loads booked, rates achieved, gross per truck, any issues handled
Monthly review — performance vs targets, lane analysis, what we'd tighten up
Customer success plan updated as your operation evolves — not a one-time document
Your ops team is reachable directly — not through a ticket queue or a shared inbox
Technology

We don't
just run ops.
We build tools.

Our ops team doesn't use off-the-shelf software. They work with tools we built specifically for how freight is actually dispatched on DAT and Truckstop — instant RPM checks, real routing, profitability scoring on every load before it gets booked.

When you're with Supernova, you don't need to know the tools exist. You just see the results — better loads, fewer wasted miles, cleaner decisions.

Superload.app — Live & Free

Our dispatcher tooling is available free to any dispatcher in the industry. If you run your own back office, your team can use it too.

superload.app ↗
dat.com/loadboard
SUPERLOAD ▲

Every load our team books goes through this. Instant. Every time.

Where We're Going

Building the
back office
for your fleet.

Supernova is not a back-office outfit that might eventually build a product. It's an operational infrastructure company. Here's what's live and what's coming.

Live Now

Fleet Operations

Load booking, rate negotiation, FMCSA compliance, and ELD support — running across an active managed fleet. Profitable from the first truck. Real back-office infrastructure, proven on real freight.

Live Now

Superload — Ops Tooling

Proprietary tooling used by our ops team on every load — instant RPM checks, real routing, profitability scoring on DAT and Truckstop. Built in-house. Used in-house. Available free to any dispatcher.

Building Now

Carrier Operations Suite

Full visibility into your fleet's performance, compliance record, and load history — in one place. Your trucks, your numbers, your operation — all in view. The back office that stops being invisible.

Who's Behind It

Operators.
Not consultants.
Not software guys.

Supernova is run by people who have built freight infrastructure at a scale most carriers will never see — and applied that to what running a tight, profitable fleet actually requires.

No theory. No outsourced ops team. The people who built this run it.

MC
Mihail Cernei
CEO & Co-Founder

Built Qoobus — a freight brokerage and carrier platform that onboarded over 40,000 carriers and shippers across the U.S. and Europe. He built the operational infrastructure for a multi-country freight network, raised institutional capital, and has seen at real scale exactly which back-office gaps kill carriers that had every reason to survive.

Supernova is built on that pattern recognition — not theory. What collapses at truck 12 without systems behind it, he's watched happen thousands of times. That's what we're protecting your operation against.

RN
Robert Nürnberger
CFO & Co-Founder

Former CFO at Eurowag and UTA — two of Europe's largest fleet payment and fuel card networks, collectively managing the financial operations of hundreds of thousands of commercial vehicles. He ran treasury, financial reporting, and ops finance at a scope most fleet businesses never approach.

Your margin structure, cash flow, and billing are handled with the same discipline that runs at enterprise scale. The difference: you get it applied to your fleet, not diluted into a shared service center.

Get in Touch

Tell us
about your
fleet.

No pitch. No commitment. Tell us how you're running today — trucks, lanes, what's working, what isn't. We'll tell you straight if we're the right fit and what the next step looks like.

Start the Conversation
Supernova
admin@supernova.centerSend a Message
Support & operations — support@supernova.center

We learn how you run before we touch your back office. Your lanes, your drivers, your way of working — built in from day one.

Most carriers are up and running within a week of first contact.

Your authority stays yours. We run the back office — we don't own any piece of your operation.

We keep your operation lean and your numbers clean. When you decide to add a truck, the back office is ready.

When the market shifts, we adapt. Coverage doesn't drop because rates went soft or a broker changed their terms.

Small team. Big accountability. You get direct access to the people running your operation.